YUSUF ABDULKADIR

Strategic and Cybersecurity-Focused IT Professional

Katsina, NG.

About

Strategic and cybersecurity-focused IT professional with a Master's in Cyber Security (in view) and a B.Sc. in Computer Science, adept at leveraging technical expertise to enhance system security and operational efficiency. Proven ability in IT support, network monitoring, and vulnerability assessment, with hands-on experience in network traffic analysis, penetration testing, and incident resolution using tools like Wireshark, Kali Linux, and Nmap. Committed to delivering robust technical solutions and strengthening cybersecurity postures to protect organizational assets and optimize performance.

Work

Kano Electricity Distribution Company

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Customer Relations Officer (NYSC)

Kano, Kano State, Nigeria

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Summary

Led customer complaint resolution and technical support, enhancing service delivery and ensuring accurate record-keeping for operational efficiency at Kano Electricity Distribution Company.

Highlights

Resolved a high volume of diverse customer complaints, including technical and service-related issues, improving customer satisfaction through effective problem-solving.

Maintained comprehensive digital records and reports for various customer interactions, ensuring data accuracy and accessibility for operational analysis.

Improved service delivery processes by streamlining communication channels, leading to enhanced customer experience and operational efficiency.

Applied strong communication and interpersonal skills to de-escalate complex situations and provide clear, actionable solutions to customers.

NAK General Merchant

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Industrial Trainee (SIWES)

Funtua, Katsina State, Nigeria

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Summary

Supported critical IT operations and system maintenance, troubleshooting hardware, software, and network issues to ensure seamless business continuity at NAK General Merchant.

Highlights

Assisted in routine system maintenance, contributing to the optimal performance of critical IT infrastructure and minimizing downtime.

Supported troubleshooting efforts for hardware, software, and network connectivity issues, resolving common problems efficiently to maintain business continuity.

Gained practical experience in diagnosing and resolving technical issues, enhancing problem-solving skills in a live operational environment.

Education

Nigerian Defence Academy

Kaduna, Kaduna State, Nigeria
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MSc Cyber Security

Umaru Musa Yar'adua University

Katsina, Katsina State, Nigeria
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B.Sc Computer Science

Languages

English

Certificates

NYSC Discharge Certificate

National Youth Service Corps (NYSC)

Servicom Certificate

Servicom

Skills

Cybersecurity Awareness & Vulnerability Assessment

Vulnerability Management, Security Audits, Risk Assessment.

IT Support & Troubleshooting

Technical Support, Help Desk, Incident Resolution.

Networking

TCP/IP, IP Addressing, Network Diagnostics, Network Monitoring.

Wireshark

Network Traffic Analysis, Packet Analysis, Protocol Analysis.

Kali Linux

Penetration Testing, Ethical Hacking Tools.

Nmap

Network Scanning, Port Scanning, Vulnerability Scanning.

Operating Systems

Windows Systems, Linux Systems.

Analytical Thinking

Problem Solving, Data Analysis, Critical Thinking.

Communication & Teamwork

Interpersonal Skills, Collaboration, Stakeholder Communication.

System Security

System Hardening, Security Best Practices.

References

References

To be provided upon request.

Projects

Network Traffic Analysis & Anomaly Detection

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Summary

Analyzed network traffic using Wireshark to identify suspicious activities and potential security threats, demonstrating practical application of network monitoring tools.

Basic Penetration Testing & Vulnerability Exploitation

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Summary

Performed basic penetration testing exercises using a range of Kali Linux tools to assess system vulnerabilities and understand exploitation techniques.

Network Scanning & Vulnerability Assessment with Nmap

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Summary

Conducted network scanning and vulnerability assessments using Nmap to identify open ports, services, and potential security risks within network environments.

System & Network Issue Resolution

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Summary

Applied systematic troubleshooting methods to diagnose and resolve various system and network issues efficiently, restoring operational functionality.