Network Traffic Analysis & Anomaly Detection
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Summary
Analyzed network traffic using Wireshark to identify suspicious activities and potential security threats, demonstrating practical application of network monitoring tools.
Strategic and cybersecurity-focused IT professional with a Master's in Cyber Security (in view) and a B.Sc. in Computer Science, adept at leveraging technical expertise to enhance system security and operational efficiency. Proven ability in IT support, network monitoring, and vulnerability assessment, with hands-on experience in network traffic analysis, penetration testing, and incident resolution using tools like Wireshark, Kali Linux, and Nmap. Committed to delivering robust technical solutions and strengthening cybersecurity postures to protect organizational assets and optimize performance.
Customer Relations Officer (NYSC)
Kano, Kano State, Nigeria
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Summary
Led customer complaint resolution and technical support, enhancing service delivery and ensuring accurate record-keeping for operational efficiency at Kano Electricity Distribution Company.
Highlights
Resolved a high volume of diverse customer complaints, including technical and service-related issues, improving customer satisfaction through effective problem-solving.
Maintained comprehensive digital records and reports for various customer interactions, ensuring data accuracy and accessibility for operational analysis.
Improved service delivery processes by streamlining communication channels, leading to enhanced customer experience and operational efficiency.
Applied strong communication and interpersonal skills to de-escalate complex situations and provide clear, actionable solutions to customers.
Industrial Trainee (SIWES)
Funtua, Katsina State, Nigeria
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Summary
Supported critical IT operations and system maintenance, troubleshooting hardware, software, and network issues to ensure seamless business continuity at NAK General Merchant.
Highlights
Assisted in routine system maintenance, contributing to the optimal performance of critical IT infrastructure and minimizing downtime.
Supported troubleshooting efforts for hardware, software, and network connectivity issues, resolving common problems efficiently to maintain business continuity.
Gained practical experience in diagnosing and resolving technical issues, enhancing problem-solving skills in a live operational environment.
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MSc
Cyber Security
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B.Sc
Computer Science
Issued By
National Youth Service Corps (NYSC)
Issued By
Servicom
Vulnerability Management, Security Audits, Risk Assessment.
Technical Support, Help Desk, Incident Resolution.
TCP/IP, IP Addressing, Network Diagnostics, Network Monitoring.
Network Traffic Analysis, Packet Analysis, Protocol Analysis.
Penetration Testing, Ethical Hacking Tools.
Network Scanning, Port Scanning, Vulnerability Scanning.
Windows Systems, Linux Systems.
Problem Solving, Data Analysis, Critical Thinking.
Interpersonal Skills, Collaboration, Stakeholder Communication.
System Hardening, Security Best Practices.
To be provided upon request.
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Summary
Analyzed network traffic using Wireshark to identify suspicious activities and potential security threats, demonstrating practical application of network monitoring tools.
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Summary
Performed basic penetration testing exercises using a range of Kali Linux tools to assess system vulnerabilities and understand exploitation techniques.
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Summary
Conducted network scanning and vulnerability assessments using Nmap to identify open ports, services, and potential security risks within network environments.
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Summary
Applied systematic troubleshooting methods to diagnose and resolve various system and network issues efficiently, restoring operational functionality.